It’s so easy to put things off. We’re too busy handling our day-to-day business that sometimes instead of being proactive about maintenance, we’re reactive, only taking care of an issue when something breaks.
Honestly, a good part of any IT company’s business is what’s called, Break/Fix Services, i.e. we get called when a computer or network “breaks” and needs to be fixed ASAP.
But our team at Clockwork Networks prefers to take a proactive approach to IT support and computer repair. By keeping systems monitored and maintained regularly, many breakdowns can often be avoided along with the high costs that go with “urgent care” for computers.
Do you wait until your car breaks down to change the oil??
When we’re sitting down with business owners in Castle Rock, CO, discussing maintenance plans and our role as a Managed Service Provider, one analogy makes an instant connection.
Most of us would never think of just ignoring that oil change light in the car until our car broke down. With computers, servers, and other network devices, you’re facing the same option. Proactively maintain your system with a maintenance plan or wait until something breaks and end up paying a much higher price.
What’s the Cost Difference Between a Monthly Maintenance Plan or Fixing Something When Needed?
If everything is running smoothly with your office technology, it’s easy to wonder why you’d need a monthly maintenance plan. But, if you wait until after something goes wrong, you’re not only facing repair costs but also lost productivity and opportunity costs too.
Small businesses lose up to $427 per minute when their technology is down.
According to Carbonite, downtime costs small businesses as much as $427 per minute. That’s over $25,600 for just an hour of a system being down and needing repairs. 80% of small businesses have experienced critical downtime at some point. If you’re not prepared, it can cost you big time!
Of course prices can differ widely between different types of Break/Fix computer repair services (It depends what is broken and how fast you need it fixed) and maintenance plans from a Managed Service Provider (it depends how many devices and servers you have and the options you choose).
But, it’s safe to say that a managed service plan is much less than $427 per minute. Typically there is a monthly fee and a per device fee. You can call our Clockwork Networks MSP Team anytime (303-588-9019) to get a rate quote that is scaleable to meet your needs.
Overview of What You Get With Each Service
Are you proactive or reactive? Most companies like to ensure they and their employees are proactive when anticipating and meeting client needs. They’ve been through days where hours are spent just “putting out fires” that could’ve been prevented with a little planning.
Computer technology has become a major component of any type of business from hairdressers using online wait lists and digital customer records, to real estate agencies that rely on a database of home listings to be available at a keystroke.
We’ve seen this transformation with businesses in Castle Rock and beyond and we’ve made it our mission to help ensure that vital component is running smoothly.
Break/Fix Services (Reactive):
- You only pay to get something broken repaired
- Downtime costs are high while systems are unavailable
- You may have to wait hours for a repair
- Hardware parts can take days to get
- Once the item is fixed, that’s the end of the service
Maintenance Plans (Proactive):
- Your support provider checks your devices regularly
- Routine maintenance is done before a system goes down
- Computers are monitored proactively for potential problems
- Costs for maintenance is lower than “urgent” computer repair
- Other services can be included, like virus protection, backups, & system upgrades
What Do I Get With a Maintenance Plan?
We keep our plans flexible to meet any size business. So basically… You have options!
Whether you have just one device or several, there are a number of things our Clockwork Networks Team does to keep your hardware and software up to date and keep your systems operational and your business running at full speed.
Just like keeping your oil changed keeps your car happy, things like keeping your fans dust-free and ensuring components like graphics cards are healthy keep your computer happy.
Hardware maintenance also includes having any potentially needed parts on hand before they’re critically needed so you don’t experience costly downtime.
Software that’s not updated properly can really drag a system down. Have you experienced sluggish computers that were once fast? Not having the operating system or software updated might be why.
Software maintenance includes installation of all security patches, operating system and software upgrades, and other fixes to keep your computers running optimally.
Regular anti-virus and anti-spyware scans to ensure your device is secure are part of the system security that’s often provided with maintenance plans. Malware and virus removal and ongoing protection of internet and network security ensure your data is always safe.
File System Maintenance
There are routine tasks that need to be done to ensure your systems don’t slow down or start to have conflict issues with other devices. These include things like system file optimization, hard drive defragmentation, registry repair, and temporary file cleaning.
Contact Us to Find Out How Much a Maintenance Plan Can Save You!
Interested in learning more about Clockwork Network Maintenance Plans? Give us a call anytime and we’ll tell you exactly how much you’ll save by being proactive with your IT, 303-588-9019.